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Terms of Service

Last updated: March 19, 2026. These terms govern your use of the Relentiv website, inquiry forms, and all public-facing engagement materials.

1. Acceptance of Terms

By accessing or using the website located at relentiv.com (the "Website"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Relentiv, a Registered Partnership Firm with MSME/Udyam Registration, having its principal place of business at Kudlu Gate, Bengaluru, Karnataka, India 560068 ("Relentiv," "we," "us," or "our").

If you are accessing or using this Website on behalf of a company, organisation, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to "you" shall include that entity. If you do not agree to these Terms, please do not use the Website or submit any information through it.

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page with an updated date. Your continued use of the Website after any such changes constitutes acceptance of the updated Terms.

2. About Relentiv

Relentiv is a technology engineering firm providing web application development, mobile application development, game engineering, and related digital transformation services. Our Website serves as an informational and contact platform for prospective and existing clients. Nothing on this Website constitutes an offer, solicitation, or advice of any kind unless expressly confirmed in a written agreement signed by an authorised partner of Relentiv.

3. Permitted Use of the Website

You may use this Website solely for lawful purposes and in accordance with these Terms. You agree that you will not:

  • Use the Website in any way that violates any applicable Indian, United States, UAE, or international law or regulation.
  • Submit false, misleading, or fraudulent information through any contact form, inquiry form, or communication channel on the Website.
  • Attempt to gain unauthorised access to any part of the Website, its servers, or any systems or networks connected to the Website.
  • Use any automated tool, bot, scraper, or data harvesting technology to extract content, data, or information from the Website without our prior written consent.
  • Transmit any unsolicited commercial communications, spam, or malicious code through the Website.
  • Interfere with or disrupt the integrity or performance of the Website or its underlying infrastructure.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Use the Website to defame, harass, abuse, or threaten any person.
  • Reproduce, copy, mirror, or commercially exploit any content on the Website without our express written permission.

We reserve the right to terminate or restrict your access to the Website immediately, without notice, if we believe you have violated any of these Terms.

4. No Contractual Relationship from Website Use

The content published on this Website, including service descriptions, technology stack references, portfolio items, case studies, estimated timelines, and pricing indications, is provided for general informational purposes only. Nothing on this Website creates, constitutes, or should be construed as a binding contractual obligation, offer, or representation by Relentiv.

A legally binding engagement between Relentiv and a client is only established upon the execution of a written Master Service Agreement and/or Statement of Work signed by an authorised representative of Relentiv. All project scopes, fees, deliverables, milestones, timelines, intellectual property terms, and payment structures are governed exclusively by such signed agreements. Verbal discussions, email exchanges, or information displayed on this Website do not constitute a contract.

5. Inquiry Forms and Communications

When you submit an inquiry, contact form, or any communication through this Website, you acknowledge and agree that:

  • Submitting an inquiry does not guarantee a response, proposal, or the formation of any business relationship.
  • Any information you share with us through the Website will be handled in accordance with our Privacy Policy, available at relentiv.com/privacy-policy.
  • Relentiv may use information from your inquiry to prepare a proposal or evaluate project fit, but is under no obligation to do so.
  • You should not share trade secrets, confidential business information, or sensitive proprietary data through an unencrypted contact form. If you wish to share such information, please request that we first execute a mutual Non-Disclosure Agreement.

6. Intellectual Property

All content on this Website, including but not limited to text, copy, graphics, logos, icons, images, video, code, layout, design, and the Relentiv name and brand, is the exclusive property of Relentiv or is used with express permission from the respective rights holders. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and view the Website content solely for your own personal or internal business evaluation purposes. This licence does not permit you to:

  • Reproduce, publish, distribute, or commercially exploit any content from this Website without our prior written consent.
  • Modify, adapt, translate, or create derivative works based on Website content.
  • Remove, alter, or obscure any copyright, trademark, or other proprietary notice on the Website.
  • Use Relentiv's name, logo, or brand identity in any manner without prior written approval.

Any intellectual property rights in work product developed by Relentiv under a signed engagement are governed exclusively by the intellectual property terms of the applicable Master Service Agreement, including the condition that ownership transfers to the client only upon receipt of full and final payment of all amounts due.

7. Third-Party Links and Content

This Website may contain links to third-party websites, tools, platforms, or resources. These links are provided for your convenience only. Relentiv has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party website. The inclusion of a link does not imply our endorsement of the linked site or its content. We encourage you to review the terms and privacy policies of any third-party sites you visit.

8. Disclaimer of Warranties

The Website and all content on it are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Relentiv expressly disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Any warranty that the Website will be available, uninterrupted, error-free, or free of viruses or other harmful components.
  • Any warranty as to the accuracy, completeness, timeliness, or reliability of any content, information, or material on the Website.

Relentiv does not warrant that any information published on this Website reflects current or complete capabilities, availability, or pricing. Service offerings, team composition, and technology expertise may change at any time without notice.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Relentiv and its partners, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or in connection with your use of or inability to use the Website or its content, even if Relentiv has been advised of the possibility of such damages.

This includes, without limitation, damages for loss of profits, loss of revenue, loss of data, loss of business or anticipated savings, loss of goodwill, or any other intangible losses. In no event shall Relentiv's total liability to you for all claims arising out of or related to the use of this Website exceed the amount of INR 5,000 (Indian Rupees Five Thousand).

These limitations apply regardless of the legal theory (whether in contract, tort, negligence, strict liability, or otherwise) upon which any claim is based. Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by applicable law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Relentiv and its partners, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your use of or access to the Website; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any content you submit to us through the Website that infringes the rights of any third party.

11. Privacy

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference and available at relentiv.com/privacy-policy. By using the Website, you consent to the collection, use, and disclosure of information as described in the Privacy Policy.

12. Availability and Modifications

We reserve the right to modify, suspend, or discontinue the Website or any part of it at any time, with or without notice, and without liability to you. We may also update, revise, or remove any content on the Website at any time. We do not guarantee that the Website will be available at all times or that it will be free from errors or technical issues.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India. You hereby irrevocably consent to the personal jurisdiction of such courts and waive any objection to the laying of venue therein.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed from these Terms if modification is not possible. The remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Relentiv with respect to your use of the Website and supersede all prior understandings, agreements, representations, and warranties relating to that subject matter. No waiver of any provision of these Terms shall be effective unless made in writing.

16. Contact

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us: